Dial a Nerd Business - Services

Dial a Nerd Business is a separate division of our company.  It caters for the more IT dependant customers and has fast reaction times and highly skilled and experienced technicians.  It provides four main services:

1) Network Maintenance Contracts

Dial a Nerd's maintenance contracts provide Business clients with day-to-day peace of mind.  With a mixture of pro-active and regular check-ups as well as speedy response times in the event of a problem, our maintenance customers can carry on with their own business safe in the knowledge that their technology is a help and not a hindrance.

• SLAs: Service Level Agreements guarantee response times in the event of IT problems
• Daily or weekly remote server and infrastructure checkups to make sure your companys critical I.T. services are working and stable.  We're able to detect and fix problems before they happen
• Telephonic and remote support helpdesk dedicated to Contract customers
• Bundled travel and labour for predictable monthly billing

2) Server Design & Maintenance

Dial a Nerd's highly skilled team of professionals can help you design, implement and maintain custom network server solutions, be it Firewalls, E-mail Servers, Web Servers, File & Backup Servers or anti-virus solutions. Dial a Nerd supports all Microsoft Server 2000, 2003, 2008 and 2011 product ranges as well as Linux offerings such as Ubuntu Linux and Red Hat Enterprise Linux.

3) Network Consultancy, Design and Implementation

Dial a Nerd will do a thorough analysis of any network system to produce a map detailing any trouble points. A new network design based on this information can be created and an implementation plan drawn up. Cost effectiveness, speed and minimal downtime are our primary objectives in any network plan.

4) Cloud Solutions

If flexibility, portability, redundancy and cost of ownership are a concern then a Cloud solution might be right for your business.  Dial a Nerd Business has implemented Cloud based Google Apps, Hosted Exchange, Pastel Evolution, VoIP and numerous other applications which lower the initial costs and provide some unbelievable long term benefits.  Email us to see if a move to the Cloud is the right solution for your business

Email us for an assessment, quote or more information!